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Customer service is a
very important part of this website. The services we provide
including:
1. Club Member
Registration: Just register your name and email address and answer
two simple questions and you become our cashmere club members. Your
personal information is exclusively used to issue our new styles and
new discount. We will never exchange or trade your personal
information with any other companies. See
Club.
2. Guest Book: We have a guest book
to collect your comments on our cashmere products, the products you
need, your questions about our company, our website and anything
related to the website. See Guest Book.
3. Cashmere FAQ:
Cashmere FAQ has answered some questions on what is cashmere, how to
best quality low priced cashmere, store and wash
cashmere sweaters. See FAQ.
4. About Us: This
page tells you
about our company and our group which is the leading cashmere
manufacturer in the world and the brand. See About.
5. Contact Us:
This page gives you
many choices to contact us. See Contact.
In addition to the
general information, we have some special buying information to
facilitate you to select what you need. They are:
1. Site Map: It
will
guide you to every page of the website. See
Site Map.
2. Privacy: The
only personal information we collect is your name and email address.
These information is exclusively used to issue our new styles and new
discount. We will never exchange or trade your personal information
with any other companies.
See Privacy.
3. Security: Your
online payment is through PayPal. They are using 128 bit SSL to
protect your sensitive data. No hacker can break that protection and
illegally reads your credit card information.
For security reasons, we never store your credit card information. See
Security.
4. Size Chats: Give you
major measurements of the sweaters for women and men. See
Size Charts.
5. Color Pads: You can
see part of the colored yarns our company produces, no matter if the
colors used in this website or not, it gives you wider choice of the
colors than the colors we used in the stocked goods. See
Color Pads.
6. Galleries: It shows a
small part of the cashmere products we produced in the past, some of
them used Java which might takes longer time to download. See
Galleries. |
